Testimonials and Reviews

What our customers are saying

We believe a satisfied customer is our best advertising. At DuctsWorks, we make it a point to quickly recognize and respond to our customers’ needs for on time, efficient service, fair pricing, and great products, because customers truly are the lifeblood of a small, local company like ours. Read the latest testimonials and customer reviews about DuctWorks.

“From my first contact with DuctWorks, I experienced professionalism. The person I talked to on the phone was friendly and helpful. Rhod, a Comfort Consultant, outlined and provided an A/C replacement estimate giving me two price tiers to consider and carefully ran through the pros and cons of each. The estimates were provided within an hour via email and spelled out what was included in detail. Installation was sooner than expected. Once scheduled, Josh and David arrived to do the job and got right to work, finishing in roughly three hours. The replacement A/C is working as expected. DuctWorks has become my “go-to” HVAC provider. Thank you to all who made a positive impression and for your quality work!”

Angela T., Richfield

“Josh installed our new furnace with Jake Scott. They were courteous and respectful of my property. They answered my questions and did a final check when the work was completed.”

Jeff R., Richfield

“Both my wife and I were very pleased with the responsiveness and ease of scheduling our installation. We were given three quotes and the service we received was wonderful. The technician arrived at our house, determined the issue, and made arrangements for a salesman to visit with us shortly afterward. The salesman was very nice, reviewed our configuration, measured the house, and provided us with several recommendations. The team that came to install the new equipment was friendly and very professional, protecting our home from any possible damage. The work was craftsman in nature and the team provided hands-on training and education of the new system. Once the installation was completed, the electrician came and hooked everything up and was very professional as well. I would strongly encourage anyone requiring replacement or service of their HVAC system to contact DuctWorks.”

Jason C. P., Farmington

“I just had a tune-up completed and wanted to let you know that I’m very happy with the results. The technician was professional, friendly, and managed to get my system cooling once again. He also made some suggestions on how to care for my equipment, which I appreciated. I’ll be sure to have you all out this fall for my boiler maintenance.”

Matthew S.

“DuctWorks took on a risky job installing split air conditioning in my 1890s condo that most other service providers snubbed. They were punctual, courteous, and completed the job as promised and on time. Communicating with Rhod was a pleasure.”

Blagovest D.

“Josh was my installer and completed my furnace and A/C installation within a day. It’s only been one day, but I haven’t had any issues. I upgraded from a 40-year-old furnace and my house is considerably more quiet with the new one.”

Gabe N.

“Josh and Matt did an excellent job installing our air conditioner and ductwork in our basement. They completed the job in a timely manner and cleaned up thoroughly after their work was completed.”

Heather V.

“Thanks to everyone at DuctWorks for doing such a great job on the installation of my furnace/AC, especially since it’s an exterior unit which is a bit unusual. Since the furnace that I wanted was on backorder, I really appreciated Jenn’s emails to keep me up-to-date on the delivery and installation status – I never even had to ask! And the loan of the space heaters was a huge help. I really can’t tell you how much I appreciated that. The install went very quickly and smoothly, and Scott and the guys were friendly and professional. I was very impressed with all aspects of the job, even getting the old unit picked up for recycling. The person who picked it up checked carefully to make sure she didn’t leave any screws in the driveway. I would highly recommend DuctWorks to anyone who needs a new furnace. You provide a high quality product, and the installation and customer service were excellent – thank you!”

Wendy, Golden Valley

“I will plan on using DuctWorks from now on for all my HVAC needs.”


“We were very impressed with Monte’s professionalism, timeliness and the overall service. Would recommend without reservation.”

Lauren, Chanhassen

“Jared was very helpful and didn’t mind my multiple calls with questions and answered every question. Thank you – am once again looking forward to summer now that I have a new AC unit.”

Emily, Eden Prairie

“Once again, we have received impeccable service from DuctWorks. Mike was incredibly thorough and professional during a Saturday service call, and the installation team was terrific. I always appreciate the courtesy and professionalism of the DuctWorks staff. Thank You!”

Grace, Medina

“Thank you! I was in a tight spot with regard to timing and you guys came through wonderfully.”

Brian, St. Louis Park

“DuctWorks made the process of getting a new furnace as painless as possible. Every person was knowledgeable, courteous and professional.”

Bruce, Minnetonka